Services and benefits
Secure online shopping
#StayAtHome and count on Visa’s security to protect you while shopping online.
8 tips to shop online
Before making an online transaction
Enter in your browser the name of the site where you plan to shop.
Locate the padlock or key icon at the top or bottom of your browser. Verify the icon is not unlocked or broken.
Check the website address to make sure it reads https, not http.
Check the site to make sure it shows the seller’s contact information and a Returns and Reimbursement policy.
Review any comments made by prior users.
Compare prices with similar websites.
After clicking on “Buy” to add the item to your shopping cart, the site may prompt you to enter your personal information.
The site will ask you to enter your card information such as name, expiration date, account number on the front of your card, and security code.
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Visa helps protect your purchases
Services y benefits
Benefits Coverage
If you have questions about your Visa Benefits coverage as it relates to COVID-19, we are here to assist you. You may chat with one of our representatives by visiting the Visa Benefits Portal, logging in, and clicking the chat button.
Claims
If you need to submit a benefits claim related to travel, you may open the claim in the Visa Benefits Portal. Click here to begin the process.
International Medical Emergency Service
If you are traveling, purchased your tickets with your Visa Platinum, Visa Signature or Visa Infinite card and you need medical assistance during your trip, you may call the Visa Card Benefits Services number on the back of your card. If you are traveling in the United States, please call (1-800) 396-9665.
Contact Visa
Check the contact telephone numbers for each country by logging in here.